The Microsoft brand is seen on the Microsoft retailer in New York Metropolis.
Mike Segar | Reuters
Microsoft stated it’s investigating points with a number of of its merchandise, together with Groups and Outlook.
The U.S. know-how large stated that customers could not be capable of entry a number of Microsoft 365 companies.
“We have recognized a possible networking challenge and are reviewing telemetry to find out the following troubleshooting steps,” the corporate stated.
Downdetector, a service the place individuals can log issues and outages with web sites and apps, noticed a spike in customers reporting points with Microsoft merchandise, together with Outlook, Groups and the corporate’s cloud product Azure, at round 3 a.m. ET.
Microsoft stated that at round 7:05 UTC — 2:05 ET — prospects could “expertise points with networking connectivity, manifesting as community latency and/or timeouts when trying to hook up with Azure assets in a number of areas, in addition to different Microsoft companies.”
The corporate stated it’s investigating and “will share updates as quickly as extra is thought.”
The Microsoft outage comes simply hours after it reported better-than-expected earnings for the October-December quarter. However the firm noticed a slowdown in income from cloud computing merchandise, together with Azure, and gave gloomy steering for the present quarter.