Wed. Feb 1st, 2023

CHARLOTTE, N.C. (WBTV) – In line with an Instagram account for the “Hops and Hogs Pageant,” it was promoted to have beer, barbeque and dwell music on the American Legion Memorial Stadium.

Ticket patrons say they bought none of that.

The music competition scheduled for final October by no means occurred, and three months later, they inform WBTV they haven’t gotten their a refund.

The occasion, promoted by Stage Left Leisure, was scheduled to happen on October eighth.

Daybreak Jones, Janae Hamilton and Mark Wallen all purchased tickets.

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“We spent about 300 {dollars} for 2 tickets,” Wallen mentioned.

Wallen was planning to drive from Ohio to Charlotte for the weekend.

He, together with many others, began getting involved when it was introduced that the occasion was postponed on September twentieth, and so they say they by no means heard something about subsequent steps.

“This simply doesn’t sound correct,” Jones mentioned. “Even when they do find yourself holding it, I believe at this level I’d simply quite have the refund.”

Jones attended the fest in 2019, so she thought she may belief Stage Left Leisure, till she didn’t.

The web site for the competition was eliminated, and the corporate earned an F ranking on the Higher Enterprise Bureau.

In line with the BBB, that ranking was in place previous to this postponement in September.

Ticket holders shared affirmation emails with WBTV that contained contact data linked to that web site that now not exists.

“I discovered an electronic mail tackle, emailed them, it bounced again,” Jones mentioned.

Hamilton says she had an analogous expertise, as she tried to get reimbursed.

“I linked with, and so they directed me to the occasion organizer,” Hamilton mentioned. “Stage Left Leisure, they gave a telephone quantity and electronic mail. It was an auto response. I known as the quantity and it went straight to voicemail.”

WBTV’s Caroline Hicks known as Stage Left Leisure, and a consultant did choose up.

He agreed to debate the difficulty, however requested his identify not be included on this report.

“Are you able to clarify what has occurred with the Hops and Hogs Pageant in Charlotte and why it was postponed after which communication stopped?” Hicks requested.

“The communication didn’t cease, the communication was responded within the order it was obtained,” the spokesperson mentioned. “The occasion was postponed for numerous causes, one in all which was our manufacturing firm that was contracted to our occasion had mainly cancelled us final minute didn’t return any of our funds.”

“Why are they not in a position to get a reimbursement?” Hicks requested.

“They’re eligible for reimbursement as soon as the occasion dates are introduced for 2024,” he mentioned. “We give them the choice whether or not or not they wish to roll their ticket over, or they will redeem their refund.”

“So why didn’t you simply go forward and inform folks that?” Hicks requested. “As a result of from what I used to be studying on Instagram feedback, you have been telling folks to contact to get their refund. You didn’t inform them that they must wait till 2024.”

“They should contact as a result of is the ticket supplier and they also accumulate the information,” he mentioned. “The knowledge that was advised was that refunds could be obtainable to them.”

As for Hamilton, the harm is already finished and she or he says she doubtless gained’t be attending in 2024.

“You actually dissatisfied lots of people within the Charlotte space,” she mentioned. “Unsure if we’re going to belief this occasion within the close to future.”

Wallen and Hamilton advised WBTV they have been lastly in a position to get refunded after disputing the costs with their bank card corporations.

The spokesperson for Stage Left Leisure additionally mentioned he understands the frustrations with this and suggests folks contact them at [email protected]

He says their web site was eliminated as a result of they’re revamping it.

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